AutoConnex Connecting you to the automotive aftermarket

Web page last modified: 05-03-2019 15:21 EST


A collision centre manager/assistant manager is responsible for the achievement of the organization’s financial and professional objectives. The manager directs the work activities of body shop employees, including their observance of deadlines and productivity levels, as well as the maintenance of quality standards.

Achieving a reasonable operating profit for the department, maintaining customer satisfaction standards, while containing expenses are other key functions of the role of manager.

In addition, a manager provides leadership to all collision centre personnel and management to those filling primary sales, customer service, production and administrative positions.

Essential duties listed of an auto body shop manager are planning and monitoring the work of body repairs staff, implementing procedures, taking corrective measures, training staff, providing technical advice, verifying documentation, and purchasing parts and supplies needed for repairs.

An assistant manager helps the manager in most areas of responsibility.



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Average Salaries by Region

Canada $84,675
British Columbia $100,707
Alberta $94,580
Ontario $79,823
Quebec $63,360
Region Average Salary
Canada $84,675
British Columbia $100,707
Alberta $94,580
Saskatchewan & Manitoba $95,119
Ontario $79,823
Quebec $63,360
Atlantic Provinces $61,819


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Forecast: Total jobs over 5 years

Region 2017 2018 2019 2020 2021 2022
BC 533 559 571 583 595 607
Alberta 521 536 544 552 561 569
Saskatchewan & Manitoba 345 354 359 363 367 372
Ontario 1,204 1,258 1,281 1,302 1,322 1,341
Quebec 926 956 966 975 985 995
Atlantic provinces 247 252 254 255 257 258


Full Time vs. Part Time Overall


Full Time in 2018

99%

Part Time in 2018

1%

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Region Full Time Part Time
B.C. 99% 0%
Alberta 99% 0%
Saskatchewan & Manitoba 99% 0%
Ontario 99% 0%
Quebec 99% 0%
Atlantic 99% 0%


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Gender Breakdown

Men and Women Working in the Aftermarket Sector


Males in 2017

85%

Females in 2017

15%
Age Range Percentage
Less than 20 0%
20-29 6%
30-39 18%
40-49 30%
50-59 40%
60+ 5%

  • High School diploma or equivalent required; post-secondary education is an asset
  • Valid Driver’s License
  • Experience with shop management
  • Experience with the repair process
  • Experience with estimator software (eg: Mitchell)
  • Training is a combination of mostly on-the-job followed by in class and online
  • 5 years experience is a common requirement

On average managers/assistant managers have

18.4 years of experience

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Avg. Years Experience Breakdown

Less than 1 year 0%
1-5 years 3%
Over five years 97%

Avg. Years Experience Breakdown

Experience Percentage
Less than 1 year 0%
1-5 years 3%
Over five years 97%